Whether you are an Experienced programmer or new to computers and is looking to learn Salesforce CRM step by step at your own pace then this course is for you. No matter which Background you come from, this course makes you an indispensable resource by learning this very powerful technology based on the most sought after skill today - Cloud Computing.
This course contains step by step Instruction of both Admin and Developer part of Salesforce.com CRM covering all topics like App, Objects, Profiles, Security, Workflows, Visualforce page, Apex Controllers, Triggers etc.
SFDC has huge demand for skilled professionals with extraordinary pay structure. Course includes effective tutorials with clear explanation of what, how and why, and ample quizzes to help you in Salesforce certification.
This course contains step by step Instruction of both Admin and Developer part of Salesforce.com CRM covering all topics like App, Objects, Profiles, Security, Workflows, Visualforce page, Apex Controllers, Triggers etc.
SFDC has huge demand for skilled professionals with extraordinary pay structure. Course includes effective tutorials with clear explanation of what, how and why, and ample quizzes to help you in Salesforce certification.
This
tutorial is also designed to help you optimise the performance of your
salesforce implementation and learn how to cut costs while raising
sales.
- What is CRM?
- How CRM can help?
- Sales force CRM Navigation terminology
- Compare Salesforce.com CRM with other CRM products
- Customization in sales force .com CRM
- Introduction to sales force CRM Setup tool
- Personal Setup
- App Setup
- Admin Setup
- Sales Cloud
- Service Cloud
- Collaboration Cloud
Project development life cycle
Sales force editions
Apex data loader
Organization Administration
- Set your organization’s language & locale
- Manage currency
- Create custom profiles & custom fields
- Define dependent pick list
- Customize lookup fields
- Customize validation & formulas
- Customize page layouts
- Customize standard related lists
- Use field-level security
- Define workflow
- Set up workflow rules
- Set up workflow tasks & alerts
- Plan approvals using workflow
- Use the approval wizard – standard vs. jump start
- Create workflow approvals
- Create & Manager Users
- Set organization-wide defaults
- Learn about record accessed
- Create the role hierarchy
- Learn about role transfer & mass Transfer functionality
- Profiles, Login History
Data Utilities
- Importing overview
- Learn about import solutions & Custom Object records using the data loader
- User mass delete
- Initiate weekly export
- Use storage
- Create custom reports
- Use advanced filters
- Use conditional highlighting
- Use custom summary formulas
- Use dashboards
- Learn about custom objects
- Learn about custom tabs
- Learn about custom web tabs
- The AppExchange
- Install an app
- Delete an app
- Introduction and Tools
- Purpose of Visualfoce
- MVC Architecture
- Variables and Formulas
- Standard Controllers and Standard List Controllers
- Custom Controllers and Controller Extensions
- Using static resources and custom components
- Styling VF pages
- Overriding buttons, links and tabs with VF
- Using JavaScript in VF Pages
- Advanced examples
APEX
- Introduction to Apex
- Pupose of Apex
- Collections
- Loops
- Triggers
- Invoking Apex
- Classes, Objects and Interfaces
- Testing Apex
- Dynamic Apex
- Batch Apex
- Debugging Apex
- Deploying Apex
- Developing Apex in managed packages
- What is an sObject
- SOQL and SOSL Queries
